In this hyper competitive world, the difference between a good product and a great one is in the final 15%. Knowing your customers is the key to unlocking your product’s potential.

If you can make your customers feel heard, they’ll be your best sales people.  Crowdsound have brought out a widget which you can insert into your website to capture suggestions.  Currently I am testing out the free version, so far it looks very functional.  The paid plan is $10/month, the notable difference is that you can customise the widget and moderate each suggestion.  Customising means that you can edit the size of the widget, which in my case is proving difficult because of the free version.  Thus I cannot insert it into the side bar of my website because the widget is too large.

This type of widget is crucial for any company’s success, especially as the global business community moves into a recession.  Any feedback is good feedback as it will only refine your product to what your customers are wanting.

Please add your own suggestion/s (anything related to online marketing) into WebGrowth’s new suggestion box.  Let’s see what crazy ideas we can come up with in terms of marketing your company online!